Exchanges Unopened items may be exchanged for a different flavor, subject to availability.
Return Shipping Customers are responsible for all return and exchange shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping fees are non-refundable.
Refund Processing Customers are responsible for all return and exchange shipping costs unless the item arrived damaged, defective, or incorrect.
Once your return or claim has been received and approved:
Refunds will be issued to your original payment method.
Please allow 3 to 7 business days for processing after inspection.
Your bank or credit card company may require additional time to post the refund.
Honey Crystallization (Totally Normal) Customers are responsible for all return and exchange shipping costs unless the item arrived damaged, defective, or incorrect.
We use real raw organic unfiltered honey. Because of this, natural crystallization may occur. This is completely normal and does not affect the quality, safety, or flavor of your VYRO GEL LLC.
